Polices

Code of Ethical Conduct Policy

Customer Service Policy

Privacy Policy

Request for Information Form

Intergrated Accessibility Standards Policy

Client Relations Policy

Diversity & Inclusion Strategy

Client Bill of Rights – English

Client Bill of Rights – French

Client Bill of Rights – Hindi

Client Bill of Rights – Arabic

Client Bill of Rights – Urdu

Client Bill of Rights – Tamil

Client Bill of Rights – Punjabi

Plans

Multi-Year Accessibility Plan

Multi-Sector Service Accountability Agreements (M-SAA)

2019-22 M-SAA – MH LHIN

2020 M-SAA – MH LHIN (amendment)

2019-22 M-SAA – CW LHIN

2020 M-SAA – CW LHIN (amendment)