Family Services

Effective September 8, 2021, Indus requires proof of vaccination via paper or PDF vaccine receipt or an enhanced digital vaccine receipt that features a QR code (upon implementation by the Province of Ontario) and another piece of photo identification, such as a driver’s licence or health card in order to access in-person services. Clients who are unable to provide proof of vaccination will only be provided phone or virtual services by appointment only.

Please review our COVID-19 Vaccination Policy. 


Our Family Services program provides crisis intervention, counselling, mediation, case conferencing and day-to-day support to youth and adults to decrease the risk of violence, abuse, exploitation, homelessness, mental health crisis, and hospitalization. Our staff members are trained in Risk Assessment and Holistic Crisis Intervention and Planning. They can also provide you with a wide range of referrals to other community services and long term support. “I came to Indus looking for help with my Family Court matter. I felt lost, alone and was severely depressed. My counsellor helped me get Legal Aid, connected me to housing support, and made me understand that the violence wasn’t my fault. She extended the opportunity to go to a group session. I learned I am not alone.” K


Through the Apna Health collaboration, Indus Community Services and Punjabi Community Health Services, have partnered together to release a specialized report on International Students – Invited & Forgotten: International Students in Crisis. Read here: