Newcomer Services

Intersections (2SLGTBQ+ Newcomer Support)

Effective September 8, 2021, Indus requires proof of vaccination via paper or PDF vaccine receipt or an enhanced digital vaccine receipt that features a QR code (upon implementation by the Province of Ontario) and another piece of photo identification, such as a driver’s licence or health card in order to access in-person services. Clients who are unable to provide proof of vaccination will only be provided phone or virtual services by appointment only.

Please review our COVID-19 Vaccination Policy. 


Our Intersections program provides a safe space for newcomers to receive responsive personalized counselling support and information regarding settlement with a 2SLGTBQ+ lens, strengthening social networks, and decreasing isolation.

Some of our services include:

  • Private and confidential 1 on 1 settlement support
  • Inclusive, safe, and positive space
  • Workshops, presentations, & information sessions
  • Resource library, movie nights, arts and crafts, and fun activities
  • Linkages to external services such as income tax clinics, legal aid, and other relevant community services
  • Capacity building through community presentations and information sessions to help create welcoming communities that understand and respect the unique challenges faced by 2SLGBTQ+ newcomers

Through the Apna Health collaboration, Indus Community Services and Punjabi Community Health Services, have partnered together to release a specialized report on International Students – Invited & Forgotten: International Students in Crisis. Read here: