Newcomer Services

Information & Referral

Effective September 8, 2021, Indus requires proof of vaccination via paper or PDF vaccine receipt or an enhanced digital vaccine receipt that features a QR code (upon implementation by the Province of Ontario) and another piece of photo identification, such as a driver’s licence or health card in order to access in-person services. Clients who are unable to provide proof of vaccination will only be provided phone or virtual services by appointment only.

Please review our COVID-19 Vaccination Policy. 


Since its inception, a key activity of Indus has been to provide clients with a multidimensional Information and Referral program. As a strategic priority of the agency, we provide client-centered services that meet your needs. Indus has an experienced team of skilled counsellors that will present you with a variety of options to move your life forward in a positive direction. Based on that information, you make the decision on how to proceed.

Our services include:

  • Personalized counselling and support
  • Workshops, information sessions and guidance on skills development, training and employment
  • Translations and interpretation for settlement related issues
  • Commissioner of Oath services
  • Linkages to external services such as income tax clinics and legal aid
  • Referral to other relevant community and government resources

Our programs are free of charge and culturally and linguistically responsive. Our staff speaks a variety of languages including Hindi, Punjabi, Tamil, Urdu, Bengali, Gujarati and Arabic. Our programs are inclusive and welcome individuals of all faiths, gender, ethnicity and sexual orientation.

Contact us today for support! 


Through the Apna Health collaboration, Indus Community Services and Punjabi Community Health Services, have partnered together to release a specialized report on International Students – Invited & Forgotten: International Students in Crisis. Read here: